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Design System · v0.1
Screens 11 — 12
Service Request
Screens 11 — 12 / Service Request

The hotel at your fingertips.

Catalog · 6 categories, featured carousel
Composer · items, time, notes, cost
ETA visible before submit
Routes to Staff task automatically
Preview · 22 May 2026
Screen 11
Service catalog
Browse what's available. Featured experiences up top, then categories. Recent requests at the bottom for one-tap reorder.
9:41
At your service

Anything for tonight?

Browse what the hotel offers, or message the concierge.

Room 204 · Garden Suite
Service charges added to your folio
See all →

All categories

Your recent requests

Extra pillows
Housekeeping · in progress
35m ago
Late breakfast (8am)
Restaurant · delivered
yesterday
Screen 12
Request composer
Pick the items, choose a time, leave a note. Cost and ETA visible before submit. Routes to the staff queue the second you tap Send.
9:41
In-room dining
Tonight's late kitchen
Available until midnight
Now
9:30 in 30 min
10:00
Light salt please, and the tea slightly less sweet than usual.
Mariam will confirm in 2 min
Delivered to Room 204 · 9:30 pm
Items (3) SAR 520
Service (10%) SAR 52
Added to folio SAR572

Not just a list. It feels personal.

Ordering a service should feel like talking to the front desk — friendly and clear, with a real person on the other side.

01

Best services shown first

Special experiences appear at the top, like a Bedouin dinner under the stars.

02

Your room is shown

The guest sees their room number and that charges go to the room bill, so payment is clear.

03

Live order status

The guest watches the order move from "in progress" to "delivered". No worry about where it is.

04

Pick a time with one tap

The guest picks a time with one tap — Now, or a suggested time. Faster than typing.

05

A real name, not a department

The guest sees "Mariam will confirm in 2 minutes" — a real person, not a machine.

06

The button says where it goes

The button says "Send to kitchen" or "Send to housekeeping", so the guest knows who receives it.