The phone becomes the key.

QR key as hero — taps to expand

Room 204 · check-out countdown

6 services at thumb-reach

Live activity feed + concierge chat

Preview · 22 May 2026

9:41

Checked in · Day 2 of 3

Welcome back to your stay.

Your digital key

Dar AlUla · AlUla

Hold near room reader

Your room

204

Expires

18 Mar · 12:00

Night left

07:30

Breakfast

18°

Outside

At your service

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Room service

Housekeeping

Restaurant

Wake-up

Spa

Excursions

Today

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Room serviced

Towels & water refreshed

1h ago

Dinner reservation

8:30pm at the oasis terrace

in 2h

Sunset walk · 6:18pm

Mountain dunes, 20-min from lodge

tip

The key is the product.

Most hotel apps hide the QR key deep inside. We made it the main thing on the screen. That one choice is what makes Escalé feel different straight away.

"I tap, and the door opens. I tap, and breakfast appears. The hotel reorganised itself around my pocket."

A "wow" in 2 seconds
When the screen opens, the colourful key card is the first thing you see. It also looks great in a screenshot.
The screen is about your stay
Your room number, your breakfast time, the weather, the nights left — all about this stay, not general features.
The concierge is always there
Mariam's banner reminds the guest a real person is ready to help. It calms first-time visitors.
Six services, easy to reach
Spa, restaurant, room service — all one tap away. Easy access means guests use them more.
Activity feels like care
"Towels refreshed 1h ago" shows the guest the hotel is looking after them, even when they don't see staff.

How the digital key stays safe

The QR key is a secure code that only this guest's phone can show. The door reader checks it without needing internet. The code changes every 30 seconds, so a screenshot of it cannot be reused.